Etiquette & Good-to-Know

Be ready at your pickup time, let the chauffeur handle doors and luggage, keep the cabin reasonably tidy, and communicate preferences (music, temperature, quiet) directly — chauffeurs want the ride tailored to you. Tipping 15–20% for great service is customary.

The back seat — rear right is traditionally the principal's seat. The front passenger seat is used only if the rear is full or you specifically prefer it; your chauffeur will open the appropriate door.

Chauffeurs are dispatched to arrive before the scheduled pickup — typically 10–15 minutes early — and will text or call on arrival. You'll never be watching the street wondering.

Absolutely — cabin comfort is yours to set. Ask for temperature changes, music or silence, a specific route, or a quick stop; accommodating you is the job.

Just tell your chauffeur — hourly bookings adapt instantly, and point-to-point destination changes are accommodated with any fare adjustment explained before proceeding.

Your confirmation includes the vehicle class and chauffeur contact; the chauffeur texts on arrival with the vehicle description and exact position. At airports with meet-and-greet, they're holding a sign with your name.

The chauffeur parks, comes inside, and waits at baggage claim or arrivals holding a personalized name sign — then assists with bags and escorts you to the vehicle. It's the premium airport arrival, ideal for guests, VIPs, seniors, and international flights.

As-directed (hourly) service means the chauffeur follows your instructions in real time rather than a fixed A-to-B route — multiple stops, waiting, changes of plan — for the duration of your reserved hours.

A flat rate is fixed at booking regardless of traffic or route — what Genius Limo quotes online. Metered fares (taxis) tick upward with time and distance, so heavy traffic literally costs you money.

Only if you want it. Chauffeurs read the room — happy to chat, share local recommendations, or maintain complete quiet while you work, rest, or take calls.

Ask: Is the price all-inclusive (tolls, fees, wait time)? Are chauffeurs licensed, insured, and background-checked? What's the cancellation window? Is flight tracking included? How is a breakdown handled? Genius Limo publishes all of these answers upfront.

We'd be grateful — you'll receive a post-ride link, or find Genius Limo on Google, Trustpilot, and Yelp. Mention your city and trip type; it genuinely helps neighbors find reliable service.